Frequently Ask Question

Please refer to Size Chart for references.
Due to differences, please make an allowance of 1-3 cm difference in the measurement.
Return and exchange of wrong size, please email us at sales@djshop-sg.com (Terms and conditions apply).

Items are subject to stock availability.
For preorder items, in case of out of stock or no more in production, we will make necessary full refund.
Please take note that for preorder we advise for payment within 3 business days for us to process the orders.
Gentle reminder we will not process for none paid orders.
For In Stock items, we will try to update our inventory daily so as to avoid out of stock.

Preorder waiting time: 3-4 weeks

We process orders within 3 working days. 

We regret to inform that payment not received within 3 days, orders will be cancelled.

Orders and payment made after 10.00 pm will be considered next day transaction.

Local Shipping:

We have Singapore Post Normal Mail/ Smart pac or Speedpost  and Courier Services.
Courier Services are strongly recommended as we are not responsible for any lost or delayed mail via normal mail. Normal Mails are non traceable and non compensation. We don't accommodate request for replacement for any of Singpost's lost or delayed parcels.

International Shipping:

We partner with Easy Parcel/ Singpost to ship worldwide.

All items sold are non-exchangeable, non-refundable and no cancellation allowed once payments are made.
Return and exchange of wrong size, please email us at sales@djshop-sg.com (Terms and conditions apply).
For preorder items, in case of out of stock or no more in production, we will make necessary full refund for full payments.
Damage items upon receipt, kindly email us at sales@djshop-sg.com (Terms and conditions apply).

We regret to inform you that once an order was made, we don't facilitate cancellation of orders.

We accept the following payment methods:

• Paypal
• Mastercard / Visa
• Bank Transfer
• Paylah
• Paynow
• Singtel Dash